On May 13, 2024, Penn Highlands Healthcare transitioned its MyPennHighlands patient portal to a new platform to provide patients with enhanced services and greater efficiency.
The new site offers patients convenient and secure access to personal health information such as lab results, radiology results, procedure notes/reports, consultation/progress notes and discharge information. The portal is being implemented in phases. Some of the patients’ historical information is included on the new portal in the first phase and the remainder of the information will be on the portal in subsequent phases.
Patients who have valid passwords that have not expired for the existing MyPennHighlands portal will be able to access the new portal. Patients whose passwords have expired for the previous patient portal will need to re-enroll using the email on file at Penn Highlands Healthcare and following the prompts.
It is important to note that for patients who access the portal using a Smartphone, there is a new mobile app, HealtheLife, and the previous app will not provide access to the portal after May 13, 2024. The HealtheLife app is available for download from the Apple Store or Google Play. A patient’s log in credentials for the previous mobile app will not work with the new HealtheLife app. Patients must self-enroll to use the new app by entering their email on file with Penn Highlands Healthcare and following the prompts to receive a verification code.
