HARRISBURG – Two consumer protection lawsuits were filed against a Montgomery County lighting fixture company and Philadelphia area home improvement business.
The civil lawsuits were filed by the Attorney General’s Bureau of Consumer Protection against Logan Lighting, Inc. and its owner, Ivy Shore of Jenkintown, Montgomery County and Silver Lining Home Improvements and its owner, Lawrence Silver of Philadelphia.
Logan Lighting
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According to the lawsuit, Logan Lighting also conducted business as Logan Electric, allegedly failed to inform consumers of the “no return/no refund” store policy prior to completing their sales transactions and even misrepresented the policy to customers telling them they would be able to return or exchange merchandise if unsatisfied.
The lawsuit states that the company’s policy is stated in small print at the bottom of each invoice, which is given to the customer after they have paid for their merchandise.
Additionally, Shore is accused of misrepresenting where her products are manufactured and the quality of the materials.
The Attorney General’s Office found that Logan Electric also promised consumers that their orders would be delivered within a few weeks of the original date of sale, but many consumers either never received their merchandise or received the items months later.
Consumers also allegedly received broken merchandise or missing pieces from their orders, and Logan Electric failed to exchange the product or provide a refund.
The lawsuit seeks more than $11,000 in consumer restitution and penalties up to $1,000 for every violation of the Consumer Protection Law.
Additional consumers who wish to file complaints are urged to call the Attorney General’s Consumer Protection Hotline at 1-800-441-2555 or file an online consumer complaint.
The consumer protection lawsuit was filed in Montgomery County Court of Common Pleas by Deputy Attorney General Julia N. Nastasi of the Attorney General’s Bureau of Consumer Protection.
Silver Lining Home Improvements
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According to the lawsuit, Silver Lining Home Improvemnts, Inc., which conducts business as D’Silva Roofing allegedly entered into contracts with consumers to perform various roof replacement and roof repair services, but failed to perform the work or performed the work in a shoddy or unprofessional manner.
The lawsuit states that D’Silva Roofing failed to respond to consumer complaints; repair unsatisfactory or deficient work; honor warranties and guarantees; provide refunds to consumers; and provide the required Notice of Cancellation form with their contracts. All of these are violations of the Consumer Protection Law.
The Complaint seeks to:
- permanently refrain D’Silva Roofing from any practices that violate the Consumer Protection Law or other applicable state laws;
- require D’Silva Roofing to comply with the Notice of Cancellation and right to cancel provisions of the Consumer Protection Law and HICPA;
- require D’Silva Roofing to pay restitution to all consumers who have suffered losses;
- permanently refrain D’Silva Roofing from doing business in the Commonwealth until full restitution to consumers is paid and;
- require D’Silva Roofing to pay civil penalties of $1,000 for each violation of the Consumer Protection Law and $3,000 for each violation involving a consumer age 60 or older.
Consumers who believe they were victimized by D’Silva Roofing may be entitled to restitution and should file a complaint with the Attorney General’s Bureau of Consumer Protection by calling 1-800-441-2555, or by submitting an online complaint.The complaint was filed in Philadelphia County Court of Common Pleas by Deputy Attorney General Saverio Mirarchi of the Attorney General’s Bureau of Consumer Protection.
