CLEARFIELD – Customers of Clearfield Municipal Authority are being warned about a Web site, doxo.com, that has been collecting payments without the sanction of CMA.
Manager John Williams noted that while the Web site is forwarding payments to the authority, it is also charging additional fees and the payments are often late.
It was noted that when a customer does a search on Google, doxo.com is one of the top results.
A statement on the authority website says: “Doxo.com is not an authorized affiliate of the Clearfield Municipal Authority. It is a third-party Web site that charges people to pay their water and sewer bills via their site.
“Furthermore, the Clearfield Municipal Authority has no control over when we will receive the customer payments from doxo.com, which could possibly result in late payment fees being added to your account or even service termination for nonpayment.
“Benefits of using our Web site to pay your bill include that there is no fee; and as soon as you receive confirmation of your online payment, we have viewing access to confirm the payment is pending.
“We strongly recommend that you pay your bill only at our website, www.ClearfieldWaterSewer.com; or use our Pay by Phone option by calling 814-962-0010.”
The board also learned that the state Department of Environmental Protection has approved the Act 537 plan special study for CMA to take over the borough and township sewer systems.
The next step is for the borough and township to approve an asset transfer agreement, which will hopefully be done by September. Then CMA will need to work on other issues, such as taking on debt service.
Bids for heating fuel were reviewed and after some discussion the board approved the fixed price of $1.849.
Chemical bids were also reviewed. In the past CMA has had problems with a company called ChemStream, which had problems with delivery, including the wrong chemicals, over filled barrels and bad quality.
Williams said he asked ChemStream to provide information on how these problems would be addressed, and if they meet his and the engineer’s approval, the authority will go with their prices, except for acid.