Some of Disney’s hotels are getting rid of “Do Not Disturb” signs so that staffers can check up on the rooms.
Walt Disney World has swapped “Do Not Disturb” signs with “Room Occupied” signs at a handful of its hotels in Orlando, Florida, according to a company spokeswoman.
Disney is also allowing housekeeping and maintenance staff to enter the rooms on a daily basis. They will knock and announce their presence before entering, according to the company.
“The Disney Resort hotel and its staff reserve the right to enter your room, even when this sign is displayed, for maintenance, safety, security or any other purpose,” read the new signs.
The change follows a massacre at the Mandalay Bay hotel in Las Vegas last year. Gunman Stephen Paddock rented a room on the 32nd floor and turned it into a sniper’s nest with an arsenal of rifles. He shot into a concert on the ground below, killing 58 people and wounding hundreds in the deadliest mass shooting in U.S. history.
Paddock spent several days moving 10 suitcases containing 23 weapons into his room. He reportedly put a “Do Not Disturb” sign on his door, though housekeepers visited the suite and didn’t see anything amiss.
Disney wouldn’t say whether the mass shooting at Mandalay Bay prompted the policy change, but said that it was based on safety, security and guest experience.
Disney said it’s evaluating whether to change its policy at additional hotels.