The administrator of the Transportation Security Administration appeared before the House Oversight Committee on Thursday to field questions over why travelers nationwide are experiencing longer security lines while the administration continues to be plagued by mismanagement.
Committee members focused on the TSA’s reported practice of directed reassignments, where employees who have highlighted wrongdoing within the administration are shifted to other assignments. The committee said some of those reassignments amount to punishment and cost the agency millions of dollars.
And while the committee said not only are employees uncovering misconduct retaliated against, some senior officials with poor performance records were given large bonuses and awards which damage “morale agency-wide.”
Administrator Peter Neffenger attributed the long lines to the thousands of employees the administration lost in 2014 that they have yet to replace. But much harder to explain was the $90,000 bonus given to Kelly Hoggan, assistant administrator for the Office of Security Operations at TSA, following a scathing report by Department of Homeland Security Inspector General John Roth that detailed numerous security failures at airports around the country.
Additionally, the bonus paid to Hoggan was doled out in $10,000 increments, leading the committee to believe that the TSA was attempting to be less than transparent, accusing the administration of “smurfing” the payment.
“When I came into this organization last year, I found an organization with 5,800 fewer screeners and it had fewer front-line officers than it had four years previously,” Neffenger said. “And that was in the face of significantly higher traffic volume.”
In regards to the punishment of whistleblowers and the rewarding of poor performances, Neffenger told the committee that although he was not in charge of the TSA when Hoggan’s bonus and others were paid, he’s taken precautions to ensure the practice does not continue.