CLEARFIELD – The Pennsylvania Wilds Tourism Marketing Corp. announced the launch of PA PRIDE Hospitality Workshops (Producing Resourceful, Informed, Devoted Employees) designed to help local tourism-related businesses provide high quality experiences to their customers through exceptional customer service, knowledge of their community and region, an understanding of local and regional tourism initiatives, and encouraging visitors to stay, shop, eat, and play locally.
The cost for attending is $20 and includes lunch or dinner depending upon the session time. Workshop attendees will receive a certificate of completion, a PA PRIDE pin, a window cling indicating PA PRIDE Hospitality certified, and a Resource Guide. The Resource Guide will include information on topics that visitors often want to know about the community and region.
To register, call the number indicated below or for more information about the workshops contact the Clearfield County Recreation and Tourism Authority at 765-5734.
Each workshop consists of three core components: an overview of local and regional tourism initiatives and attractions; how to improve employee customer service skills; and resources needed to serve visitors.
The Pennsylvania Wilds Tourism Marketing Corp. has secured the services of Penn State Cooperative Extension, Port Allegany Education Center. The PA Pride Hospitality workshops are modeled after a program created for Heritage Communities developed in cooperation with the Route 6 Association and the Potter County Education Council.
The PA PRIDE Hospitality Workshops will be held on the following dates:
• March 21, 9 a.m. – 3 p.m.
Leonard Street Multi-Service Center, 650 Leonard St., Clearfield.
Call 814-765-5734, extension 2, to register.
• April 9, 9 a.m. – 3 p.m.
Lock Haven University, Small Business Development Center, 301 W. Church St., Lock Haven
Call (570) 748-5782 (ask for Trish) to register.
• April 10, 9 a.m. – 3 p.m.
Seneca Building (tentative), Bradford
Call 800-473-9370 to register.
• April 12, 9 a.m. – 3 p.m.
Warren County Visitors Center, 2883 PA Avenue – West Ext., Warren
Call 726-1222 to register.
• April 16, 2 p.m. – 8 p.m.
Trade and Transit Centre, River Valley Room, 100 W. Third St., Williamsport
Call 570-326-1971 to register or visit www.williamsport.org for online registration.
• April 19, 9 a.m. – 3 p.m.
Holiday Inn Clarion, I-80, Exit 62, Clarion
Call 800-348-9393 (ask for Elyse) to register.
• May 2, 9 a.m. – 3 p.m.
Potter County Education Council, 227 N. Main St., Coudersport
Call 274-3365 to register.
• May 9, 9 a.m. – 3 p.m.
Gunners Restaurant, 33 S. St. Marys St., Route 255, St. Marys
Call 800-348-9393 (ask for Elyse) to register.
• May 15, 2 p.m. – 8 p.m.
Penn Wells, 62 Main St., Wellsboro
Call 724-0635 to register.
The Pennsylvania Wilds Tourism Marketing Corp., locally driven by eight tourism promotion agencies in North Central Pennsylvania and supported by several state agencies including the Department of Conservation and Natural Resources and the Pennsylvania Tourism Office, is dedicated to enhancing visitor experiences, protecting and conserving treasured natural resources, and revitalizing the region’s communities through smart and strategic marketing. Visit the Pennsylvania Wilds online or call 800-577-2029.