HARRISBURG – The Department of Labor & Industry’s (L&I) Office of Unemployment Compensation (UC) has updated its UC Live Chat feature to include a virtual assistant to provide immediate assistance in general questions and guidance on UC-related information. In addition, UC has expanded access so that employers can now ask questions related to their business accounts. “The … Continue reading L&I Launches UC Chatbot and New Employer Live Chat Capabilities, Giving Greater Accessibility to Claimants and Employers